Rates for shipping and handling:
Up to $75: $7.95
Over $75.00: FREE
All orders are shipped and delivered via USPS on business days only (Monday to Friday) excluding holidays.
All orders will be shipped within within 1-5 weeks. If the item is delayed, out of stock or unavailable we will notified you immediately. We will inform you by e-mail with an estimated delivery date. You should receive your order within 5-7 days after we ship it. That is the delivery period quoted by fedex for all standard ground deliveries.
Countries we ship to: Virgin Islands (U.S.), Virgin Islands (British), United Kingdom, Switzerland, Sweden, Portugal, Puerto Rico, Norway, Netherlands, Netherlands Antilles, Monaco, Luxembourg, Japan, Italy, Ireland, Israel, Germany, France, Finland, Denmark, Canada, Belgium, Austria, Australia, South Korea.
All products are covered by our LIMITED WARRANTY. If the product is determined within 14 days to have a manufacturers defect, we will repair or replace at no cost.
If you are unhappy with your selection, you may return it within 3 days of the confirmed Fedex, UPS or USPS receipt date.
Exchanges are not possible.
You must contact us for a return authorization. Remember the item must not be worn and in the original package, with the tags still attached! For your protection, please send all returns via UPS, Fedex or insured Parcel Post in a hard box. When we receive the item in unused condition we will credit your account minus the shipping costs.
We will not issue credits for items without a return authorization.
All return packages must be prepaid, insured for your own protection and in the original box. We do not accept returns that are not shipped in a box. The jewelry will get crushed in transit. Once the item is sold we cannot be responsible for any damages due to wear, negligence, modification or misuse.
By law, pieced earrings are not returnable.
If you return a product out side this process, your credit or exchange may be delayed or refused.
The THOMASIN COUNTEY Online-Store accept at the moment only credit card payments through PayPal.
PayPal accepts all mayor credit cards.
If you prefer a different payment method please contact us.
While Thomasin Countey endeavors to provide the most accurate, up-to-date materials available, the information, materials, products, and services available on this site may include inaccuracies, typographical errors, or outdated information. Moreover, Thomasin Countey may make modifications or changes to the site or the information, materials, products, and services described in this site at any time, for any reason. Thomasin Countey is not responsible for and need not honor typographical or pricing errors on the site. Thomasin Countey reserves the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions, orders in which Thomasin Countey believes the customer has violated applicable law, and orders that Thomasin Countey believes are harmful to Thomasin Countey or its affiliates. Thomasin Countey also reserves the right to limit the number of items purchased or orders placed through this site.